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Shipping Damages should be reported to us within 24 hours of receipt. We will reship and handle the claim for the damage. Please refuse delivery of obviously damaged packages and notify us immediately.

As a nonprofit Foundation, we strive to keep our prices to the bare minimum to better serve those who stutter. As most products are available at or below cost, purchases are nonreturnable. It is gifts from donors that enable us to offer quality products at these affordable prices.